Broadcart is simple, safe and secure:
- We know it’s reassuring to be able to talk to someone about your order, so we make it easy. Our friendly sales team of over 20 inbound staff are available to handle any queries you may have. You can contact them over email, online chat, telephone or fax between 9am – 5:30pm Monday to Friday, and they will be happy to assist with any order or product queries you may have. Please see below for contact details, or visit our Contact Us Page.
- We offer the Norton Shopping Guarantee that delivers free protection for shoppers on everyday purchases. This is offered to selected approved merchants whose website has been verified and monitored on every transaction.
- We offer a number of secure payment options including BACS, card payment and payments over the phone.
- We offer 30 Day No Quibble Guarantee: If you are at all dissatisfied with your order simply email us at [email protected] to arrange collection and a full refund.
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Our Customer Guarantees
Next Day Delivery: All orders for in stock items received before 4.30pm are despatched same day. 95% of orders will be delivered next working day for in-stock items only.
30 Day No Quibble Guarantee: If you are at all dissatisfied with your order simply email us at [email protected] to arrange collection and a full refund.
Free Delivery: Orders over £65 before VAT and carriage will automatically qualify for free delivery.
Broadcart is a company that is completely dedicated to your total satisfaction. If you have any suggestions or comments or if you need to contact us, please email us using the link on the store page or use the details below. Please note that our operating hours are Monday-Friday 9am to 5pm, except for bank holidays.
Our Contact details:
Broadcart Limited
Unit 7a Queen Isabelle House, Kingsclere Park, Kingsclere, Newbury, England, RG20 4SW
Email: [email protected]
We want you to have the best customer service so we have a friendly sales team ready to help you with any query or question.