Unit 7a Queen Isabelle House Kingsclere Park, Kingsclere, Newbury, England, RG20 4SW

We’re open Monday – Friday, 9 a.m. – 5:30 p.m. GMT

Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

Please see our Carriage & Delivery for full details.

Which payment methods are accepted in the Online Shop?

We accept payments from the following card types:

  • Visa
  • Mastercard
  • Visa Electron
  • Visa Debit
  • PayPal
How long will delivery take?

All orders received before 4:30pm will be dispatched same day. Orders placed after 4:30pm friday or during the weekend will be dispatched on the following Monday. 95% of orders will be delivered next working day for in-stock items only. Spend over £65 before VAT and carriage and your order will be dispatched free of charge.

How secure is shopping in the Online Shop? Is my data protected?

We are committed to the processing personal data transparently, responsibly, and in compliance with GDPR – the latest legislation surrounding data protection.

What exactly happens after ordering?

We start the processing and dispatch your order. 

Do I receive an invoice for my order?

Yes, we send all invoices by email.

Send us an email